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FAQ
General Information
0.1-How do ICT bill acceptors recognize banknotes?
0.2-What type of technical support does ICT provide on its bill acceptors?
0.3-How do I identify the products I need from ICT product lines?
Calibration / Maintenance
1.1-What is Calibration?
1.2-When is it necessary to calibrate?
1.3-How do I calibrate my Bill Acceptor? (ICT TEST TOOL)
1.4-What Calibration card should I use?
1.5-Where can I obtain the calibration card?
1.6-How do I perform basic maintenance on my bill acceptor?
Firmware Update
2.1-How do I locate the models that work with my currency and the sizes/denominations of bills that are accepted?
2.2-How do I install the updated firmware?
Interface and Connection Cables
3.1-What does the product name represent?
3.2-What do DIP Switches control?
Troubleshooting
4.1-Understanding the error blinking signal and the corresponding error messages.
Product Repair Process
5.1-ICT-Taiwan Service Maintenance Approach?
5.2-Download and complete the RMA form?
5.3-Looking for Taiwan-ICT product return address?
5.4-Are the above RMA procedure applicable in Taiwan only?
